How Masala Box coped up with the ‘new normal’ during Covid 19 lockdown

Masala Box Covid19 Safety Infographic

Your safety matters to us!
Read on to find what steps Masala Box took to cope up with the Covid19 situation.

As COVID-19 became a matter of global concern, we, at Masala Box, took some proactive measures to help minimize the chances of spreading the coronavirus. The safety of our customers, employees, delivery partners, and home chef partners has always been a matter of top priority for us – now it became more than ever before.

Here’s a quick update on some of the steps we have taken to maintain a safe and healthy environment for all during covid19:

Measures for Delivery & Homechef Partners:

Masala Box Home Chef

  • Our delivery partners & Homechef partners are continually being trained in the best practices of respiratory hygiene, proper method & frequency of washing hands, as well as identification of associated symptoms.
  • Should a delivery partner or a Homechef partner notice any associated symptoms, they’ve been specially requested to immediately reach out to us and consult a medical professional.
  • Our delivery partners & Homechef partners have also been advised to self-quarantine themselves for the recommended period upon noticing any symptoms.
  • We are especially in touch with our Home chef partners to ensure they’re aware of the best hygiene practices while handling and packaging food items.
  • Additionally, we have adopted a No Contact Delivery System wherein the delivery partners leave your package by the door (in case of online payment and we urge you to switch to online payment).

Masala Box Delivery Partner

Did you know our precautionary measures will remain incomplete without your contribution? Wondering how can you help us? Read on. 

  • Please ask the Delivery Executive to leave your package outside, in case you exhibit symptoms such as a cold, cough, sneezing, etc.
  • Please contact our CS team in case you notice similar symptoms with our Delivery Executive – +91 8893627252
  • For your best health, please ensure to use sanitizers and hand wash frequently.
  • Also, please do contact us if you notice our Delivery Executives or Home Chefs do not adhere to the best hygienic practices.
  • To avoid delivery contact, we urge you to switch to online payment!

Stay Home and Stay Safe, while we take care of your hygienic homemade food delivered to you!
Also, please do stay tuned for our updates by following us on Social Media and also paying attention to our SMS and e-mailers.

Thank You for your constant support!
We’re confident that with the right practices, we can help curb the spread of COVID-19. In the meantime, should you have any concerns about the matter, please reach out to our customer support team at support@masalabox.com or you can contact us via 8893627252.

Stay & Eat Safe, and above all, DO NOT PANIC!

covid19
We follow strict rules of sanitization!

Author: Neeta Vijaykumar

Getting homemade food delivered is no longer a feat impossible to be achieved! With a popular demand for homemade food due to a fast-paced world, many entrepreneurs have ventured out in the business. Although the market may not seem like a virgin market, there is a growing market in the food industry. Masala Box was founded by Harsha Thachery in the year 2014, and ever since its inception, we have taken the traditional homemade meals delivery service to the online platform. This has been achieved by using cutting-edge technology in the form of a website and an app (available for both iOS and Android). We have also been constantly trying to achieve our online presence since then and is still trying to grow our online market. Speaking of our business, we leverage a network of home chefs who use the finest ingredients to prepare our food. This food is then packaged by them which is further collected by our delivery executives to deliver it to our customers. Home chefs are the most underutilized resources of the country, hence Masala Box empowers them by employing them as our chef partners. These home chefs reap the benefits of making income from a daily chore, as well as getting a platform to be recognised as a home chef. Masala Box also aims at promoting the concept of getting back to our roots through healthy and homemade food. With the intent to spread the goodness of homely food, Masala Box aims at giving 100% homemade food by ensuring that no additives or preservatives are added in our food, hence retaining the health- factor.

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